Bookings, retention, retail
Wellness, Beauty & Aesthetics
Wellness and aesthetics businesses live on the rebook. We build brand systems that signal results and safety, booking flows that capture deposits at the moment of intent, and loyalty + SMS + retail playbooks that turn a single consult into a 12-month relationship.
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Engagements in market
Who we work with
Operators inside wellness, beauty & aesthetics
01
Med spas & aesthetic clinics
02
Dermatology & cosmetic dermatology
03
Salons & blow-dry bars
04
Wellness & IV therapy studios
05
Fitness & pilates studios
06
Skincare & beauty DTC brands
07
Spas & wellness retreats
08
Multi-location wellness groups
Where the money leaks
The numbers most wellness, beauty & aesthetics operators ignore.
Independent research, not marketing copy. Each figure links to its source so your team can pressure-test it — then we show what an agency engagement does to those numbers.
01 / Risk signal
15%
Average no-show rate in the beauty & wellness category
Source: Attenda 2026 No-Show Benchmarks02 / Risk signal
40–60%
More rebookings captured by automated reminders sent 1–2 weeks before the next treatment is due
Source: Regulr / AmSpa 202403 / Risk signal
$200–$800
Per-slot revenue lost on every med spa no-show
Source: Lumè Med Spa No-Show Analysis (2026)The shift
From friction to flow
- 01
DM-based booking with no deposit capture
Premium brand systems built around outcomes and safety
- 02
Before/after content trapped on personal phones
Booking flows with deposit capture and intake forms
- 03
Retail retail and treatment revenue tracked separately
Compliant SMS and email flows tied to treatment cycles
- 04
Treatment menus that read like a price list, not a brand
Loyalty + retail programs that lift average client value
Next step
Want this playbook for your team?
A 20-minute call is enough for us to map where you'd see the most leverage in wellness, beauty & aesthetics.
Start the conversation